Shipping policy

SHIPPING SCHEDULE

Order on Monday it will ship on Tuesday
Order on Tuesday it will ship on Wednesday
Order on Wednesday it will ship on Thursday
Order on Thursday it will ship on Monday
Order on Friday it will ship on Monday
Order on Saturday it will ship on Monday
Order on Sunday it will ship on Monday
All cut off times are in EST (New York)

SHIPPING METHODS

Our shipping methods are meticulously designed to ensure that your order gets to you as fresh and as fast as possible, while being affordable. All meat orders are shipped Next Day via FedEx. Orders placed before Midnight EST Monday-Wednesday are shipped the following day via FedEx Next Day Air. Packages are monitored by PeriShip, a company that specializes in shipping perishables, to make sure they arrive on time without interruption. In the event of a shipping issue, PeriShip will coordinate with FedEx and the customer to resolve any problem. All packages are shipped with enough coolant to last for over 48 hours of transit time (over a full day past the expected delivery). Note, apparel can not be shipped with meat. It is shipped via FedEx ground.

Once your order leaves Master Purveyors, PeriShip will manage your shipment and keep you informed of any changes or issues. For questions related to transit, or any special instructions that you may want to discuss after the shipment has left Master Purveyors, please contact PeriShip directly at 866-928-6428.

CUSTOMER'S RESPONSIBILITY

It is the customer’s responsibility to make sure the recipient of the order will be at home to receive the package or that the recipient address is safe enough for a package to be left. FedEx will not leave packages at multi-dwelling buildings with a shared entrance. FedEx will not leave packages in areas that they deem unsafe. In most cases, FedEx will attempt to redeliver packages for a second day. If multiple delivery attempts fail, then the recipient will have to retrieve the package from their local FedEx location. Meat received three days after shipment is not considered safe to eat.

DELIVERY DELAYS

We make every attempt to deliver your package via next day shipping. However, things like severe weather may cancel or delay flights and cause transit delays. It is also possible that your package incurs an additional transit delay on the FedEx side due to heavy volume, accidents, etc. These situations are out of our control. We advise that orders for special events be received at least one day early. Our meat is packaged to handle over 48 hours of transit time.